KLM offers its passengers the option to use BAGTAG’s electronic bag tag. The device is designed to replace traditional paper luggage tags and it features an electronic display that can be set up using a Bluetooth connection.
First register your BAGTAG in the BAGTAG app. The BAGTAG app can be downloaded in both the Apple App Store and Google Play Store. Please make a note of your login details. You will need these later inside the KLM app to setup your BAGTAG.
To setup the BAGTAG for your journey, please use the KLM app to check in for your flight as you would normally do by pressing the “check-in is open” button.
After successfully checking in for your flight, below screen will appear. Click on the ‘update BAGTAG’ button to set up your BAGTAG.
To set up your BAGTAG, you have to login using the account credentials of your BAGTAG account. You obtained these credentials when registering your BAGTAG in the BAGTAG app.
First, click on the “connect BAGTAG account” button. Next, the KLM app will ask you to fill in your BAGTAG account credentials. See the image below.
After filling in your account credentials, the KLM app will ask you to press the button on your BAGTAG once, after which it will update your BAGTAG. After the BAGTAG has been updated, you are ready to go. Enjoy your flight!
You can use your BAGTAG on most KLM destinations, but there are a few exceptions based on the departure location.
KLM and BAGTAG are working hard on making all routes available to BAGTAG users.
Because of local airport and government regulations, BAGTAGs are not accepted on KLM flights departing from the following countries:
Because of local airport and government regulations, BAGTAGs are not accepted on flights departing from the following airports:
|Great Britain:||Bristol, Cardiff, Durham Tees, Humberside, Leeds Bradford|
|Northern-Ireland:||George Best Belfast City|
Do you have any other questions? Please visit our support page to find the answers to frequently asked questions.