If you’ve lost your BAGTAG, please complete the form below so we can assist in locating it.
Enter your full name, contact email, device ID, and flight details. The device ID can be found in your update confirmation e-mails. Providing the date of loss and airline will help us narrow down the search. Once submitted, our team will review your report and contact you with updates.
Please note: BAGTAG is not responsible for the loss of BAGTAG devices. Responsibility for lost items lies with the airline. However, we will do our best to match lost and found devices and help reconnect you with your BAGTAG whenever possible.
*When you click on submit, you give us permission to use the given information to contact you.
We’ve received your message and our team will review it as soon as possible.
Please note: BAGTAG is not responsible for the loss of BAGTAG devices.
The responsibility for lost items rests with the airline. However, we’ll always do our very best to help match lost and found devices and reconnect you with your BAGTAG whenever possible.
Thank you for your understanding and for reaching out to us, we’ll get back to you soon.
Please fill in your details and we will contact you.
