Check in baggage with Lufthansa & Lufthansa City Airlines

Lufthansa supports these electronic bag tag devices:

Check in baggage with Lufthansa & Lufthansa City Airlines

Lufthansa supports these electronic bag tag devices:

Check in baggage with Lufthansa & Lufthansa City Airlines

 

Lufthansa supports these electronic bag tag devices:

Step 01

Add devices

If you haven’t used the BAGTAG app before, please create an account in the BAGTAG app.

Next, add your BAGTAG device(s) to your account. Navigate to the device tab with the suitcase icon and select the ‘Add device’ option. Follow the instructions to add BAGTAGs to your account.

Step 02

Start a journey

First, use the airline app or website to check in for your flight. Then open the BAGTAG app.

Starting a journey for the first time? After registering in the app, click the “select your airline” button on the app homepage.

Have you already used the BAGTAG app for a journey? Click the ‘+’ sign in the upper right-hand corner of the journeys tab, which opens by clicking on the airplane.

 

Step 03

Find your booking

Find your booking by selecting your airline from the list of airlines. Enter your booking information to start the baggage check-in process.

Your booking reference is a series of six letters and numbers and can be found in your airline booking confirmation email.

A journey is created and you can proceed to check in baggage for your flight.

Step 04

Check in & tag

Check in your baggage and receive the baggage tag in the app. If the information is somehow incorrect, you can always restart the process.

The label is now ready to be transferred to your BAGTAG. Follow the instructions in the app to do so.

Please note that baggage check-in is only available from 23h before departure.

Step 05

Drop off at the airport

All you have to do at the airport is to drop off your baggage. BAGTAGs are accepted at both self-service bag drop machines and manned check-in desks.

At a number of airports, you can use Lufthansa’s fast lane + fast bag drop machines to drop off your baggage very quickly. Fast bag drop machines can be found at Frankfurt, Munich & Berlin airports. 

 

Haven’t got the BAGTAG app yet? Download it now from the App store and Google Play store.

Step 01

Add devices

If you haven’t used the BAGTAG app before, please create an account in the BAGTAG app.

Next, add your BAGTAG device(s) to your account. Navigate to the device tab with the suitcase icon and select the ‘Add device’ option. Follow the instructions to add BAGTAGs to your account.

 

Step 02

Start a journey

First, use the airline app or website to check in for your flight. Then open the BAGTAG app to start the process.

Starting a journey for the first time? After registering in the app, click the “select your airline” button on the app homepage.

Have you already used the BAGTAG app for a journey? Click the ‘+’ sign in the upper right-hand corner of the journeys tab, which opens by clicking on the airplane. 

 

Step 03

Find your booking

Find your booking by selecting your airline from the list. Enter your booking information to start the baggage check-in process.

Your booking reference is a series of six letters and numbers and can be found in your airline booking confirmation email.

A journey is created and you can proceed to check in baggage for your flight.

 

Step 04

Tag your
Bag

Check in your bag and receive the electronic label in the app. If the information is incorrect, start the process again.

The electronic label is now ready to be transferred to your BAGTAG. Follow the instructions in the app to do so.

Please note that baggage check-in is only available from 23h before departure.

 

Step 05

Drop off at the airport

All you have to do at the airport is to drop off your baggage. BAGTAGs are accepted at both self-service bag drop machines and manned check-in desks.

At a number of airports, you can use Lufthansa’s fast lane + fast bag drop machines to drop off your baggage very quickly. Fast bag drop machines can be found at Frankfurt, Munich & Berlin airports. 

 

BagID is now live with
Lufthansa Group airlines

Making travel
better together

The partnership between BAGTAG and BagID is a testament to our mission to make electronic bag tags available to all passengers worldwide. We have exciting plans on the horizon and look forward to expanding this seamless baggage experience to even more airlines and passengers.

Making travel
better together

The partnership between BAGTAG and BagID is a testament to our mission to make electronic bag tags available to all passengers worldwide. We have exciting plans on the horizon and look forward to expanding this seamless baggage experience to even more airlines and passengers.

Making travel
better together

The partnership between BAGTAG and BagID is a testament to our mission to make electronic bag tags available to all passengers worldwide. We have exciting plans on the horizon and look forward to expanding this seamless baggage experience to even more airlines and passengers.

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